An Online Indian Grocery Store

Compared: PunExpress

Punexpress is new as an online Indian grocery store in Pune, Maharashtra India. They are showing some promise as a brand new store.


There appears at the time of this writing few true online grocery stores in Pune. Few if any carry fresh meat, dairy and produce to deliver to your home. The good news you ask?


Well, several online grocers are scrambling to develop their product lines.


1. Let's Compare Punexpress:

2. Groceries for Delivery: Currently they only deliver packaged grocery items, and name brand foods. They delivery biscuits; jams; preserves; honey, oats; boxed cereal; dairy whitener; cereal & pulses; tea; oil & ghee; spices & masalas; infant supplies; and Diwali treats.


3. Unavailable Groceries: Tobacco; fresh: meat, dairy or produce.


4. Sundries: Yes, cleaning and personal supplies


5. Medicine: Yes, over the counter medications


6. Minimum Purchase: Rs. 500


7. Contract: No


8. Four Item Price Comparisons: Masala Maggi ₹.13gm; Jam ₹.20gm; Chocos Kellogg’s ₹.30gm; Red Label Tea ₹.35gm. Total of four items ₹.98 per gram.


9. Customer Service Number & Hours: 7276 30 36 30; 9:00 AM – 9:00 PM Seven days a week and 365 days a year, no rest for this grocer!


10. Guarantee and Refund: It is outlined very clear. The return link is at the bottom of each page and seems fair.


11. Live Chat: Yes!


12. Website: www.punexpress.com


13. Email: Cs@punexpress.com


14. Delivery Area: 411014 and 411016 or Kalyani Nagar; KP; Magarpatta; Kharadi; Wadgaon Sheri; Viman Nagar; Chandan Nagar; Wagholi & Shastri Nagar.


16. Delivery Method: Unknown


17. Delivery Cost: Rs. 50/- if order is less than Rs. 500 otherwise free.


18. Estimated Arrival Time: Within 24 hours in most cases. They have two timed delivery “slots” 1st slot 10:00 AM to 1:00 PM the 2nd slot is 5:00 PM to 9:00 PM. You can track your orders online or call the customer service of this up and coming online Indian grocery store.

One thing we liked about Punexpress is they send an email and call you to verify delivery time so you can be present. This is nice in the event something changes in your schedule and you forgot about an upcoming delivery.


19. Drop-off: Must be home at time of arrival, as payment is made with cash or credit or debit card at delivery time only. For this online indian grocery store There is no prepayment option.


Pros


  • Live online chat
  • Solid customer service
  • Deliver 365 days a year
  • Easy to navigate website
  • Fair Return or Refund policy


Cons


  • Limited selection of groceries
  • No fresh: produce, meat, or dairy and no frozen foods


Headquartered: Pune, Maharashtra India 411014


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